HELLO!

I Am Summer Mote

About

Summer Mote

The Journey to Sr. Strategic Sales Specialist

Summer Mote came to FedEx from Webseology LLC, a web design and digital marketing agency she founded in 2012. She attended Florida State University where she obtained a BS in Finance. In 2012, she completed courses for Integrated Online Strategies at the University of San Francisco. Her professional goals are to bring her eCommerce and digital marketing expertise to her DSS position with FedEx to help grow the division to its fullest potential.

Summer has been a vital link in utilizing her amazing graphic art talents to create collateral for marketing used to enhance the BSS team BRAND. She is not only an amazing web designer, but she has loaned her skills to assisting with the DSS relaunch and marketing for Ambition. She freely shares her knowledge about SEO and brings a Living PSP attitude of Gratitude and Curiosity to every task. She has successfully interacted with the Entrepreneur Advisory Board and brought amazing value with her interaction and insight as a business owner. Her ability to relate to customers, based on her past business experiences, has allowed her to break down barriers and develop meaningful consultative recommendations. She is an avid learner and continues to add to her list of certifications as she increases her knowledge in the digital space.

Summer has one daughter, Sierra 16. In her spare time she enjoys hiking in the Arizona desert and traveling.

AE & Client Testimonials

Thank you very much for the follow up and for the great presentation. It was clear that you fully researched Lindora and had a clear understanding of their business model and challenges. Following the call, both Janette and Kristen commented on the quality of your information and how beneficial it would be as they continue to make improvements to their website and marketing strategies. Additionally, both Kevin and I were impressed with the depth of the detail you provided. I learned a great deal that will allow me to better consult with my clients on their Ecom endeavors and strategies. Your background is clearly and advantage when consulting in this fashion. Thank you again, Summer, for a very impressive presentation. I hope to work with you again soon!- Steven A. Barnes, Sales Executive, Strategic Development
Thank you so much Summer! It was a great pleasure talking with you last week. Both Chris and I felt it was time worth spent! You really did an amazing job. I highly recommend we do this with every ecomm customer.- Brenda Bergstrom, Sales Executive-Market Development
I wanted to send a message of BZ and kudos about Summer! We had a consult today and she was absolutely fantastic!...Summer’s level of knowledge, expertise and professionalism was over the top.- Rachel Lynch, Sales Executive
It was really a pleasure working with you! You definitely added value to retain and grow the customer business. Thank you for your awesome case recap and have a great weekend!- Gina Li, Sales Executive - Market Development
Thank you so much Summer! You were wonderful and a huge value add for the customer to have your expertise help them grow their business.- Pei-Jiun Lee, Sales Executive - Strategic Development
Unbelievable work on this account! You truly have helped leverage FedEx further within this account. We were at risk with the customer two months ago and now we are stronger than ever within this account. I appreciate your help!- Robert Arrigo, Manager Sales, Sailfish

Portfolio

Leadership Testimonials

I would like to take a minute and let you know what an amazing DSS partner Summer is. She has educated me and my team in such meaningful and effective ways that it makes our customer discussions more fluent and successful. Thank you Summer!- Jeffrey Sterken, DSM
Summer, Stephanie and I can’t thank you enough for the assistance with the ecomm case study you provided them. It was truly great work.- Chad Behymer, DSM
BZ!! on great teamwork with your field pilot support… Your ability to change the conversations we are having with your expertise is why this program is being so successful... We are in the gain to win and grow revenue and this is certainly the case below... Again, fantastic work and thank you for all you do.- Jim Powell, Director Sales Services
Are you kidding me... Another One Rate win!!! And leveraging Summer with their website. Our customers have to love what we are doing. FedEx is “The Small Customer Solution” and you are proving that with wins like this one. Excellent assist Summer! Pat- Patrick Galvin, VP of Sales
Another great one rate win with the help of the specialty team and some great value provided by both Mychal and Summer. Great job all!- Mark Mansir, Former Director of Business Sales
Summer, great teamwork and super result and I just love those customer testimonial emails. BZ, Dan- Dan Mullally, Senior VP, Sales

Skills

skills
ECommerce100%
Search Engine Optimization100%
Marketplaces95%
Social Media Marketing95%
Adobe Illustrator90%
Affiliate Marketing90%
Branding85%
Digital Automation85%

Experience

growth

Consults
The client consult is of upmost importance. Ensuring an outstanding customer experience by providing insightful, valuable information to help our clients grow to the next level is our #1 priority.

Platforms
Working closely with our cross-regional DSS colleagues on both the eCommerce pre-purchase and post-purchase platforms to ensure a seamless experience among the four BSI/DSS regions.

Pilots
Member of several successful pilot programs, helping to launch processes into working initiatives throughout the sales organization.

Creative Design
Using Adobe Illustrator to create a visual mock-up of website home pages and internal product pages to visually showcase how changes in a customer’s experience can increase flow and navigation – leading to a rise in conversion rates.

SEO
Provide consults on search engine optimization (SEO) best practices and customer specific strategies to help facilitate an increase in online visibility for both our inside and field customers.

Facilitator
Ability to convey thought leadership and educational initiatives through huddles, knowledge nibbles and coach driven insights (CDI), in an informative and interactive manner.